Renpure Shampoo Recall Costco: Refund Process at Costco
Costco has issued a recall for the Renpure Tea Tree & Rosemary Scalp Rebalancing Shampoo and Conditioner twin pack due to possible elevated microbial levels. This issue may increase the risk of skin irritation or scalp sensitivity in some users.
The recall is precautionary, meaning customers are advised to stop using the product immediately and return it for a full refund.
What Product Is Being Recalled?
The recall applies to a specific Renpure haircare product sold at Costco warehouses. It is not a general brand-wide recall, but limited to one affected product type.
The product includes the Renpure Tea Tree & Rosemary Scalp Rebalancing Shampoo and Conditioner twin pack, which contains two large 946 mL bottles. It was sold exclusively at Costco locations.
- Renpure Tea Tree & Rosemary Shampoo and Conditioner
- Twin pack (2 × 946 mL bottles)
- Sold only at Costco warehouses
Reason for the Recall
The recall was issued due to possible elevated microbial levels detected in certain batches. These microorganisms may develop when a product does not fully meet quality control standards.
- Possible microbial contamination
- Risk of skin irritation or sensitivity
- Precautionary safety measure
Affected Lot Codes
Customers are advised to carefully check the bottom of the bottle for production codes. Only specific batches are included in the recall.
If your product matches one of the listed lot codes, it should not be used and should be returned immediately.
- 2603C065
- 2604C066
Where and When It Was Sold
The recalled product was not widely distributed and was limited to specific regions in Canada. This helps narrow down affected customers.
It was sold exclusively at Costco warehouses in Ontario and Quebec over a short time period in May.
- Costco warehouses only
- Ontario and Quebec, Canada
- Sold between May 10 and May 12
What You Should Do Immediately
If you have this product at home, you should take immediate action. Even if no reaction has occurred, it is safer to discontinue use.
Check the lot code and avoid further use of the product. Keep it aside for return to Costco.
- Stop using the product immediately
- Check lot code on bottle bottom
- Do not apply to scalp or skin
- Keep product for return
Also read latest blog on Costco Rotisserie Chicken Lawsuit.
Refund Process at Costco
Costco has made the return process simple and customer-friendly. No complicated steps or proof of purchase are required.
Customers can return the product to any Costco warehouse for a full refund. Even opened or partially used bottles are accepted.
- 100% full refund provided
- No receipt required
- Return at any Costco warehouse
- Customer service desk handles process
For more details on available items and pricing, check our complete guide to the Costco Food Court Menu.
FAQs
What Renpure shampoo is being recalled at Costco?
The recall affects the Renpure Tea Tree & Rosemary Scalp Rebalancing Shampoo and Conditioner twin pack sold at Costco warehouses. It includes two 946 mL bottles and is linked to specific lot codes.
Why was Renpure shampoo recalled from Costco?
The product was recalled due to possible elevated microbial levels. These microorganisms may cause skin irritation or scalp sensitivity, so the recall was issued as a precaution.
Which lot numbers are included in the Renpure Costco recall?
The affected lot codes are 2603C065 and 2604C066. These are printed on the bottom of the shampoo or conditioner bottle.
Where was the recalled Renpure shampoo sold?
It was sold exclusively at Costco warehouses in Ontario and Quebec, Canada, during a limited period between May 10 and May 12.
What should I do if I have the recalled shampoo?
You should stop using the product immediately, check the lot code, and return it to Costco for a full refund. Even opened bottles are eligible for return.
Do I need a receipt to return the recalled product?
No, a receipt is not required. Costco will issue a 100% full refund when you return the affected product to the customer service desk.
Is the Renpure shampoo recall dangerous?
The risk is considered low, but it may cause mild skin or scalp irritation in sensitive individuals. The recall is a precautionary safety measure.
Can I still use Renpure shampoo if it is not part of the recall?
Yes, only specific lot codes are affected. If your product does not match 2603C065 or 2604C066, it is not included in the recall.
